citrix receiver not launching applications mac

CITRIX RECEIVER NOT LAUNCHING APPLICATIONS MAC HOW TO

Change the NetScaler Gateway virtual server mode from SmartAccess to Basic. Note: Retain Citrix Gateway virtual server in SmartAccess mode.Ĭitrix Gateway setting should match with the type of license that Citrix Gateway has. Adjust the maximum number of users to match the new number of total users by navigating to Citrix Gateway > Global Settings > Change Authentication AAA Settings > Maximum Number of Users. Install an additional Universal License to accommodate more users. You can also navigate to ADC configuration utility > System > Licenses to confirm the number of Citrix Gateway and ICA licenses.Ĭomplete one of the following steps to resolve this issue: If you notice that both values are the same then the Citrix Gateway license is exhausted. Navigate to ADC configuration utility > Citrix Gateway > Virtual Server and examine the Maximum Users and Current Users. Verify if the license is exhausted on Citrix Gateway. Install Latest Version of Citrix Workspace Appĭownload and install the latest version of Citrix Workspace to resolve this issue. FAS Authorization certificate has expired.Verify Communication on port 1494/2598 from the Subnet IP/Mapped IP to the XenApp/XenDesktop Servers.Make Sure that Usage or Role on the StoreFront Server is Set to Authentication and HDX Routing.Verify if the same STA Servers on the Citrix Gateway Virtual Server as well as on the StoreFront Servers.Verify if the Secure Ticket Authority Configured on Citrix Gateway Returns STA ID.FQDN of Secure Ticket Authority is Not Resolvable.Install Latest Version of Citrix Workspace.You can find the details on some of the reasons in this article also.

CITRIX RECEIVER NOT LAUNCHING APPLICATIONS MAC HOW TO

You can learn the traffic flow and how to analyze logs in a Citrix Gateway and Storefront integrated environment by watching below video. There could be multiple reasons due to which a user might not be able to launch the published application or desktop through Citrix Gateway.

Citrix receiver not launching applications mac